Pulling the what?

It’s a classic struggle, up there with good vs. evil and IM vs. grammar, and that is the struggle between scope and resources. It’s a familiar tale to anyone who has ever had to get anything done at any time, even if its only the weekend chore list. I had...

Ira Glass, Killer

You may have seen this video on the 37 Signals blog, but it was so evocative for me that I wanted to add a few additional thoughts. First of all, I’m a big Ira Glass fan. If you’ve never listened to This American Life on the radio (or the podcast on...

Where’s the fire?

It has been quite some time. I wanted to give Drew’s comments some thought before responding, but the gap has more to do with sleep deprivation than soul searching. I thought I’d look at what kind of companies are driven by the sales process. From my...

Pointing the Finger

The problem is sales! (well, inheritance, but it’s not as catchy, so I’ll say sales. See this post for more.) Is this because sales people are a bunch of greedy, selfish, blood sucking leeches? Occasionally, but mostly not. Most salespeople worth their...

Balance

Before jumping on others, assuming this is their fault, let’s take a moment and look at ourselves. My job is to be an advocate for good user experience, but more than that, it’s to contribute to a successful project delivery. It’s good to remind...